This is the book your Systems Integrator and your Application Software vendor don't want you to read. Enterprise IT (Information Technology) is a $3.8 trillion per year industry worldwide. Most of it is waste.

We've grown used to projects costing tens of millions or even billions of dollars, and routinely running over budget and schedule many times over. These overages in both time and money are almost all wasted resources. However, the waste is hard to see, after being so marbled through all the products, processes, and guiding principles. That is what this book is about. We must see, understand, and agree about the problem before we can take coordinated action to address it.